Privacy policy & Opt-In Process
At A Step Ahead Foundation Tri-Cities (ASAFTC), we are committed to protecting your privacy and ensuring you have control over how you receive communication from us. This policy outlines how we collect consent for text and call-based messaging and how you can manage your preferences.
Opt-In Process for Messaging
ASAFTC obtains explicit consent before sending any text or call-based communications. Customers can opt-in through the following methods:
In-Person Opt-In: Customers visiting ASAFTC can verbally opt-in to receive messages.
Phone Call Opt-In: Customers calling ASAFTC may be asked if they want to receive text messages.
Online Opt-In: Customers completing an online form can check a box to indicate their consent.
Our staff is trained to use the following script when requesting consent:
"By providing your phone number and agreeing to receive texts, you consent to receive text messages from A Step Ahead Foundation Tri-Cities regarding Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message and data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. No mobile opt-in information will be shared with third parties. Our privacy policy and terms and conditions are available by request or on our website."
Types of Messages We Send
Customers who opt-in may receive messages regarding:
Medical service appointment coordination
Follow-up care and health reminders
Educational resources on reproductive health
Program updates and announcements
Opt-Out & Assistance
You can opt out of messages at any time by replying STOP to any text message. If you need assistance, reply HELP for more information.
Privacy & Data Protection
ASAFTC does not share mobile opt-in information with third parties. Your data is used solely for providing services and communication related to our mission.
Contact Us
If you have any questions about this policy, please contact us:
Phone: (423) 415-0277